In this case, be patient while the device loads up. When the power light is flashing green, it means that your modem is in the process of booting up. If the problem is not solved, then you may need to restart your modem or do a hard reset. Leave it unplugged for about two minutes, and then plug it back in. To solve this issue, try removing the device from its power source by unplugging the modem’s power cable from the wall outlet. This can be caused by multiple issues including a loose power connector, faulty power adapter, or any other internal hardware problems. This means that the modem is not able to fully power up, leaving you with no internet connection. Sometimes, the power light can turn solid red. When Arris modems experience issues, certain lights will either transform a different color or start blinking.īelow, we outline what you should look out for. Troubleshooting is much easier when you know what you’re looking for. The phone/line light is only found in some models and shows whether the modem is connected to your phone. The link light will turn green if everything is working properly. A blinking link light is no cause for alarm as it shows that the modem is transferring data, either uploading or downloading.Ī yellow link light shows that your cable has an issue. The link light on the newer models is located below the ‘online light’. When the 5GHz light is green, it means that this band has established an internet connection. This light is in some models as an extra light and when it is green, it shows that the 2.4 GHz band has an internet connection. When the online light is solid green, it shows that your Arris modem is fully connected to the internet, has finished the startup process, and is ready to be used. The send light shows that your device is sending a signal out and that your upload stream is working properly. This is sometimes labeled as ‘Upload Stream’ or ‘US’. The colors change if you have more than one bandwidth such as the high-speed 5GHz and 2.4GHz.Ī green light status shows a connection to only 2.4GHz while a blue light shows a connection to both the regular 2.4Ghz and high-speed 5Ghz. The received light shows that the Arris modem is properly downloading bits of information (data packets) from the internet and is receiving the signal well. This is sometimes labeled as ‘Download Stream’ or ‘ DS’. When the modem is completely powered and has sufficient power, it will show a solid green light. The power light shows that your modem is being supplied with power. Given there can be such a large number of lights, it’s only natural to wonder what each of them means. Meaning of Arris Modem Lights?ĭepending on the model, Arris modems can have between four and nine lights on the device. If a DIY fix is not possible, you can also contact Arris customer care to help you.Ĭontinue reading to learn more about the different Arris modem lights, their meanings, and fixes. Thankfully, most of these issues can be easily fixed at home, and in this article, we provide practical solutions to help you do this.
There are many potential causes of Arris modem light blinking, and these include loose cables, internet outages, overheating and overloading of the modem. Sometimes, these lights may blink and this often indicates an issue with your internet connection. Understanding the meaning of the different lights will enable you to troubleshoot problems quickly when they arise, allowing you to swiftly return online.Įxamples of functions the Arris modem lights indicate include power, send, receive, and online. They change colors or blink depending on certain problems with connectivity. Arris modem lights show the status of the internet connection. If you’re an owner of an Arris modem, you may have wondered what the various lights indicate, and which light combinations require fixes.
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